Agent Architecture

Agent Request Flow

How user requests are orchestrated through the agent system with intelligent routing, parallel processing, and response aggregation.

1
User Request

Employee submits question or request through natural language interface

2
Request Router

Analyzes request intent and determines which agents are relevant (can invoke multiple agents in parallel)

3a
Context Manager

Gathers user context, conversation history, and relevant data (employee profile, permissions, prior interactions)

3b
Orchestrator

Coordinates agent selection, manages parallel execution, and ensures proper sequencing of dependent requests

4
Agent Execution (Parallel)
HR Assistant
Recruiting
Benefits
Compliance
Manager
Analytics
Dev/Product
...

Relevant agents process request in parallel with access to shared context and capabilities

5
Response Aggregator

Combines outputs from multiple agents, deduplicates information, and formats response for optimal presentation

6
User Response

Aggregated response delivered to user with clear answers, recommended actions, and escalation options if needed

Intelligent Routing

Request intent analysis determines optimal agent combination for multi-step, complex queries

Parallel Processing

Multiple agents execute simultaneously on independent tasks, reducing latency and improving responsiveness

Intelligent Aggregation

Responses combined intelligently with conflict resolution and optimal formatting for user consumption

System Architecture

Agent Control Plane

Request Router
Intent classification & routing
Context Manager
Session & history management
Orchestrator
Multi-agent coordination
Response Aggregator
Output synthesis & formatting
HR Assistant Agent

Policy Q&A, PTO help, onboarding answers

Natural language policy Q&A
PTO balance and request help
Recruiting Agent

Candidate screening, JD drafting, interview summaries

Automated candidate screening
Job description drafting
Benefits Advisor Agent

Plan guidance, eligibility help, enrollment support

Plan comparison and guidance
Eligibility determination help
Compliance Agent

Policy checks, labor alerts, audit readiness

Automated policy compliance checks
Labor law change alerts
Manager Copilot Agent

Feedback drafting, goal support, team insights

Performance feedback drafting
Goal setting and tracking support
People Analytics Agent

Attrition insights, workforce trends, reporting

Attrition risk prediction
Workforce trend analysis
Dev/Product Agent

PRD drafting, test generation, release validation

Product requirements drafting
Test case generation

Shared Platform Capabilities

RAG Knowledge Base
Retrieval-augmented generation with company policies, procedures, and historical data
PII Protection
Enterprise-grade data handling with automatic PII detection and masking
Context Management
Persistent conversation context and employee profile awareness
Audit Logging
Complete audit trail of all agent decisions and actions for compliance

Enterprise Platform Integration

Core HR System
Payroll Engine
Benefits Platform
Learning Management
External Integrations

Agent Specifications

HR Assistant Agent

Policy Q&A, PTO help, onboarding answers

Capabilities

  • Natural language policy Q&A
  • PTO balance and request help
  • Onboarding question support
  • Process guidance and walkthroughs

Inputs

  • Employee questions
  • Policy documents
  • PTO data

Outputs

  • Answers
  • Guided actions
  • Escalations to HR

Recruiting Agent

Candidate screening, JD drafting, interview summaries

Capabilities

  • Automated candidate screening
  • Job description drafting
  • Interview summary generation
  • Candidate-job matching

Inputs

  • Job descriptions
  • Resumes
  • Interview notes

Outputs

  • Screened candidates
  • JD drafts
  • Interview summaries

Benefits Advisor Agent

Plan guidance, eligibility help, enrollment support

Capabilities

  • Plan comparison and guidance
  • Eligibility determination help
  • Enrollment support and assistance
  • Life event benefit changes

Inputs

  • Employee profile
  • Plan options
  • Eligibility rules

Outputs

  • Plan recommendations
  • Eligibility answers
  • Enrollment actions

Compliance Agent

Policy checks, labor alerts, audit readiness

Capabilities

  • Automated policy compliance checks
  • Labor law change alerts
  • Audit readiness preparation
  • Regulatory reporting support

Inputs

  • HR data
  • Regulatory rules
  • Policy documents

Outputs

  • Compliance alerts
  • Audit reports
  • Remediation tasks

Manager Copilot Agent

Feedback drafting, goal support, team insights

Capabilities

  • Performance feedback drafting
  • Goal setting and tracking support
  • Team analytics and insights
  • 1:1 meeting preparation

Inputs

  • Team data
  • Performance metrics
  • Goal frameworks

Outputs

  • Feedback drafts
  • Goal recommendations
  • Team reports

People Analytics Agent

Attrition insights, workforce trends, reporting

Capabilities

  • Attrition risk prediction
  • Workforce trend analysis
  • Custom reporting generation
  • Engagement scoring

Inputs

  • Historical data
  • Survey results
  • Market benchmarks

Outputs

  • Attrition insights
  • Trend reports
  • Recommendations

Dev/Product Agent

PRD drafting, test generation, release validation

Capabilities

  • Product requirements drafting
  • Test case generation
  • Release validation checks
  • Documentation assistance

Inputs

  • Feature requests
  • Codebase context
  • Release criteria

Outputs

  • PRD drafts
  • Test cases
  • Validation reports

Request Flow

1
User Request
Natural language input
2
Intent Classification
Route to appropriate agent
3
Context Enrichment
Add user & org context
4
Agent Processing
Execute specialized logic
5
Response Generation
Synthesize & format output